Package com.aoindustries.aoserv.client.ticket
package com.aoindustries.aoserv.client.ticket
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ClassesClassDescription
TicketActions represent a complete history of the changes that have been made to a ticket.All of the types of ticket changes are represented by theseTicketActionTypes.The table containing all of the possible types of actions that may be performed on a ticket.Tickets are prioritized by both the client and support personnel.TheTicketStatusof aTicketchanges through each step of its life cycle.TheTicketsystem allows clients to submit support requests and monitor the progress of the work.An implementation ofHandlerthat logs to the ticket system.EachTicketis of a specificTicketType.
