TicketActions represent a complete history of the changes that have been made to a ticket.All of the types of ticket changes are represented by these
TicketActionTypes.The table containing all of the possible types of actions that may be performed on a ticket.
Tickets are prioritized by both the client and support personnel.The
Ticketchanges through each step of its life cycle.The
Ticketsystem allows clients to submit support requests and monitor the progress of the work.An implementation of
Handlerthat logs to the ticket system.Each
Ticketis of a specific