Package com.aoindustries.aoserv.client.ticket
package com.aoindustries.aoserv.client.ticket
-
ClassesClassDescription
TicketAction
s represent a complete history of the changes that have been made to a ticket.All of the types of ticket changes are represented by theseTicketActionType
s.The table containing all of the possible types of actions that may be performed on a ticket.Ticket
s are prioritized by both the client and support personnel.TheTicketStatus
of aTicket
changes through each step of its life cycle.TheTicket
system allows clients to submit support requests and monitor the progress of the work.An implementation ofHandler
that logs to the ticket system.EachTicket
is of a specificTicketType
.