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TABLE NAME

tickets

DESCRIPTION

Table tickets contains information on service requests

COLUMNS

columntypenulluniquereferencesreferenced_bysince_versiondescription
pkeypkeyfalsetrueticket_actions.ticket
ticket_assignments.ticket
1.0a100
brandaccountingfalsefalsebrands.accounting1.46
reselleraccountingfalsefalseresellers.accounting1.44
accountingaccountingtruefalsebusinesses.accounting1.0a126
languagestringfalsefalselanguages.code1.44
created_byusernametruefalsebusiness_administrators.username1.0a126
categoryfkeytruefalseticket_categories.pkey1.44
ticket_typestringfalsefalseticket_types.type1.0a100
from_addressemailtruefalse1.44
summarystringfalsefalse1.44
detailsstringtruefalse1.44
raw_emailstringtruefalse1.44
open_datetimefalsefalse1.0a100
client_prioritystringfalsefalseticket_priorities.priority1.0a100
admin_prioritystringtruefalseticket_priorities.priority1.10
statusstringfalsefalseticket_stati.status1.0a100
status_timeouttimetruefalse1.69
contact_emailsstringfalsefalse1.0a125
contact_phone_numbersstringfalsefalse1.0a125
internal_notesstringfalsefalse1.69